wisecars cancellation

Please note, if an accident is caused by your negligence or in any other circumstances in which the insurance coverage of the insurer is excluded, you shall be responsible for all the damages incurred to the Car Rental Company. Francisco Gonzalez here, reviewed on Google and now here, WHAT A SERVICE!!!! Wisecars (collectively we, our, and us) is an international vehicle rental broker. So you can bag the best deal with total flexibility to change your plans if you need to. We clearly highlight car and van hire options with Wisecars that have free cancellation. Only the main driver is allowed to drive the rental vehicle, but any number of additional drivers can be added to your booking. Please note, making a new booking may result in the change of the Car Rental Company. Dear Gustavo,Thank you for sharing your booking experience with us!We hope your rental goes as smoothly.Have a nice day!Kind regards,Rachel from Wisecars. Please note, due to fluctuating foreign exchange rates and other possible banking charges, Wisecars cannot be held responsible for any difference in the amount displayed on the webpage and amount paid for the reservation. All cancellations outside of the aforementioned timeframes will not be refunded. Your voucher will clearly state the address of your vehicle supplier. Email Protect your account with two-step authentication Send code Please note, under no circumstances is the fuel included in the rental price. Dear Chris,Thank you for contacting us once again!I am very sorry to hear about your experience. In the event of a breakdown or an accident, you must contact the Car Rental Company immediately for instructions and assistance. In case of technical problems with the vehicle, you must inform the Car Rental Company immediately. Your rental agreement may require you to have mandatory local insurance, which results in additional charges at the time of rental. Each car rental company has its own age requirements, but most will rent to people between the ages of 25 and 70. Wisecars believes in protecting your privacy. To claim one of our Excess Protection products, you will need: Only when all the above mentioned documents are presented and severe negligence is excluded, a refund will be processed. If you have opened the link with your friend's referral code and logged in to your MyWisecars self-service account, you will receive 15 USD immediately. When picking up the car, every driver must present their licence. Wisecars Car Rental Comparison on the App Store This information must be sent via email and give Wisecars the relevant details of the incident. It is one of the scummiest business models I have ever seen. Your contract for car rental will be between you and the Car Rental Company. Great service! If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for . Your rental agreement may require you to have mandatory local insurance, which results in additional charges at the time of rental. Some car rental companies may also require an International Driving Permit if you're renting outside your country of residence. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. We recommend that upon pick-up of the car you shall check the fuel gauge to ensure that the condition of the fuel tank is consistent with that specified in the Car Rental Agreement. You are given the car with a full tank of fuel and asked to bring it back with a full tank of fuel. As part of our commitment to provide competitive, honest, fair and transparent pricing, we at Wisecars aim to only work with partners offering you a fair fuel policy so you will get no unpleasant surprises with hidden extras. Depending on the Car Rental Company, you can cancel your booking up to 48 or 24 hours before the starting date of your rental period. Hello!Thank you for sharing your feedback with us!We're glad you're satisfied with our customer service.Have a nice day!Kind regards,Rachel from Wisecars. In peak periods this may not be achievable. Wisecars car rentals - Bargain Travel Forum - Tripadvisor The car rental company will charge you for the additional driver for the whole time that you have the car. I reached out to Wisecars, who were really understanding of the issues I encountered. Fees may apply for additional drivers, payable at the car rental counter (unless specified otherwise on the Wisecars voucher). You can also find this information in the pick-up and drop-off details. If not, you will need to purchase the cover at the car rental company counter. If you have any questions, please feel free to contact us. Email Protect your account with two-step authentication You can amend your booking information or cancel your booking in a few simple steps. Email: cancellations@wisefandi.com Fax: You will receive a full refund if you request the cancellation 48 hours before the pick-up time. Claims will be reviewed and a decision will be made within 28 calendar days from the date the claims were received. Please reach out to support@wisecars.com for assistance.Regards,Rachel from Wisecars. Business Profile Wisecars Auto Renting and Leasing Contact Information 5214F Diamond Heights Blvd #351 San Francisco, CA 94131 Visit Website (646) 813-0129 Customer Complaints 76 complaints. There rating is probably false and it never mentioned a basic passage. Manage Bookings Online - Wisecars - Wisecars MyWisecars self-service Sign in / Register Please enter your email address and we'll send you the authentication code. 185. Do not cancel your booking with the Car Rental Company directly as additional fees may apply. If you have chosen the protection package or deductible protection- in case of an accident you will be charged for damages but can request a reimbursement from Wisecars if you contact us within 48 hours from the accident. To improve our service and website, we may use small data files known as Cookies. Additional fees can apply with certain Car Rental Companies and in certain countries for drivers aged under 25 years or over 65 years. Deductible Protection also covers damages that are usually excluded from Collision Damage Waiver which is offered by the Car Rental Companies. I will give you a five star rating. We will let you know whether an additional fee will apply when you confirm your pick-up and drop-off time in your booking request. In the event that your booking is cancelled by the Car Rental Company, a full refund will be made to the person that originally paid for the booking. Wisecars can not be held responsible for bank fees or smaller refunds due to currency conversion. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel up to 2 hours before the pick-up time and receive a full refund minus the amount paid for the products. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Should you decide to purchase coverage directly from the Car Rental Company, we recommend that you check before or upon picking up the car what are the exclusions to the coverage included in the Car Rental Transaction. They charge you roughly 10% down an only if you cancel it 48 hours ahead of time do you get your money back. charges that are not related to damage repairs,such as any administration fee; costs for the repairs that are not approved by the Car Rental Company; cleaning charges or costs for damage to the cars interior (unless caused by a collision); costs for the damage to / loss of child seats, GPS devices or other extra equipment; car theft if the keys are left in the vehicle or if due care and attention is not taken; your cars pick-up and drop-off documents which clearly show the new damage subject to the charge by the Car Rental Company; photo evidence showing the damage to the car; proof of the repair costs from the Car Rental Company; evidence of payments deducted from your payment card by the Car Rental Company; the Car Rental Companys accident report form; your bank account details, including account holder's full name, the account number/IBAN, banks name and postal address, SWIFT code or any other coordinates necessary for international bank transfers (if you provide incorrect bank details, a fee of EUR 25 will be deducted from the compensation for each repeated bank transfer made before the correct bank details are received). At the end of the rental period, you must return the vehicle undamaged and in a clean condition to the correct location and at the agreed time. By using our website, we assume you agree to our, Bring a copy of the voucher as well as a full physical driver's license and a credit card, all in the main driver's name to the rental desk. We do not delete personal data on the request of a third party. Excess Protection also covers damages that are usually excluded from Collision Damage Waiver which is offered by the Car Rental Companies. The price is at end only a quarter of thee rate! Wisecars Car Rental Deals | Skyscanner Trustpilot is assessing this review in accordance with our flagging process. If you want to change your drop-off time after you have already picked up the car, you will need to contact the car rental company directly. I attempted to rent a car from them for a few days for $535. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for . Wisecars falsely advertised vehicles for rental on their website. Manage Bookings Online - Wisecars - Wisecars Dear Reagan,Thank you for your 5-star rating!We're glad Margaux could assist you in order for the car rental company to hold the car.Have a nice day!Kind regards,Rachel from Wisecars. In the case where we have no alternative provider, you will be notified, the booking will be cancelled, and the advance payment returned. If you wish to cancel a booking, the only accepted method is doing so by contacting Wisecars customer support. You will have to leave a deposit for the fuel. In addition, most Car Rental Companies also require that the renter and any additional drivers have at least 12 months of driving experience. Wisecars will not refund any vehicle repairs unless the customer has bought excess protection and is eligible for a refund based on the related terms. Madina really helped me with my issue after I was stranded in a foreign country and could not get to my rental car in the U.S. She was friendly and I really appreciated the care and attention she provided. However, please keep in mind that any changes that you make to your booking will probably change the rental price. These Terms of Service and Wisecars services are construed and enforced in accordance with, and governed by, the laws of England and Wales. They will need to show their drivers license, which they must have held for at least two years. Please keep in mind that different Car Rental Companies have different requirements for accepted methods of deposit authorisation and payment. Mi az a Trustindex? Click on Menu "Subscriptions". He explained to me patiently and clearly. You can check this information on the Wisecars Terms of Service: https://www.wisecars.com/en-us/terms-of-service.Unfortunately, it is hard to comment on this situation as I could not find your booking. Contact Wisecars Customer Support - phone, email or messages You will receive a full refund if you request the cancellation 48 hours before the pick-up time. If this is the case, it will be clearly stated on your voucher. In the majority of cases, our rentals include the following: Collision Damage Waiver (CDW), Theft Protection (TP), local taxes and location fees, airport surcharges, road fees and unlimited kilometers. Some car rental companies offer the Meet and Greet service at airports (meaning they do not have a counter at the airport and will deliver the car to the airport for the customer). If your additional driver is under 30 or over 65, please check your car's terms and conditions. Only the main driver is allowed to drive the rental vehicle, but any number of additional drivers can be added to your booking. In the event the car is dropped off unreasonably dirty, as determined solely by the Car Rental Company, the Car Rental Company may charge you for special cleaning fees. Please note, we only delete personal data on the request of the individual. You have a guaranteed booking with us and with one of our trusted premium suppliers. I had rented cars for myself and others through Wisecars many times. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent. Please note, if an accident is caused by your negligence or in any other circumstances in which the insurance coverage of the insurer is excluded, you shall be responsible for all the damages incurred to the Car Rental Company. Failure to comply with the correct procedure will result in your protection coverage becoming invalid. My issue has been resolved. they are untrustworthy. I was really worried about the car the whole time I was away given its condition.I took a video to prove I did not cause any damage. Any unauthorised use, reproduction, distribution, recording or modification of these images is strictly prohibited. Please read carefully the summary of the Car Rental Transaction detailed in the voucher. You can present the voucher either in a printed version or a digital form (such as from your smartphone). 1 Previous_Golf_5959 2 mo. Dear Sara,Thank you for contacting us! Every panel was scratched or damaged and that was better than the first car they offered me.It had previously been in an accident visible from the door denting.Fox rental Staff in Orlando office were unfriendly and said wise cars insurance was a waste of time and I ended up paying hundreds of pounds more in insurance to get full cover. If you do not bring it back with a full tank, you may be charged a refuelling charge plus an inflated cost for the missing fuel. Should you find any discrepancies between the summary of the Car Rental Transaction specified in the voucher and those specified in the Car Rental Agreement, you are requested to notify us of this as promptly as possible and before signing the Car Rental Agreement. Sensitive data, such as personal details and credit card information, which we receive from customers, is encrypted and secured for use on the Internet. CAR RENTAL IMPORTANT INFORMATION - wisecars.com If you made a booking more than 24 hours ago and have still not received a confirmation email, it is most likely that the email was blocked by the Anti-Spam service of your email account. By using our website, you are declaring that you accept and understand all aspects of our Terms of Service and the Privacy Policy of our website. Wisecars | Better Business Bureau Profile This option comes in handy if you are in a rush on your return to the rental station as you will not have to worry about finding a petrol station on the way to drop off the car. Some Car Rental Companies in some rental countries may also require an International Driving Permit. Very easy process and had the best price on the internet. Please note, if the car is delivered to you outside the pick-up station's operating hours or is dropped off by you outside the drop-off station's operating hours, you will be charged an additional fee for this service in accordance with the rate indicated in the voucher. You can share your code in your MyWisecars self-service account via email, Whatsapp, Facebook, or just by copying the code. Wisecars allows customers to manage all their bookings conveniently in the self-service environment under Wisecars English (CA) arrow_drop_down Deutsch English (CA) English (GB) English (US) Espaol (ES) Espaol (MX) Franais Italiano Nederlands Polski Portugus (BR) Portugus (PT) p Make a booking add_circle_outline USD arrow . %title% %offer% Tbb. She was very kind and helpful! In such a case, unless the rental has been cancelled in advance, the customer will not be entitled to a refund. If no further information is required, your claim will be sent to our refunds department and the refund will be made within 28 calendar days. Wisecars has a consumer rating of 2.26 stars from 46 reviews indicating that most customers are generally dissatisfied with their purchases. We can accept no further responsibility when there is no out-of-hours service available. At the end of the rental period, you must return the vehicle undamaged and in a clean condition to the correct location and at the agreed time. Both our Terms of Service and those of the Car Rental Companies we work with contain some exclusions and limitations of liability. With certain Car Rental Companies, amending the drivers name or the pick-up location may require cancelling and rebooking the rental. These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute our agreement with the user (collectively you and your) of the services we provide in mediating car rental. My trip to NZ had to be cancelled due to the cyclone that hit the area. If you choose to pay for the service using a credit card, your credit card details are not stored by us. Trustindex ltal hitelestve. I refused to pay and they refused to refund me my $535 back. Please read carefully the terms of the Car Rental Agreement before signing it. Dear Steve,Thank you for leaving us your feedback!We're glad to hear that the booking process was easy for you. A fair fuel policy means that you return the car with the same amount of fuel you picked it up with. Here are 8 tips for writing great reviews. The Car Rental Transaction is subject to the terms of the Car Rental Agreement executed between you and the Car Rental Company at the time of the pick-up of the car. On collection, your rental car will have a certain amount of fuel, which will be marked on your Car Rental Agreement; return it with the same amount of fuel as you collected it with. Replies to negative reviews in < 24 hours. The use of our website signifies your acceptance of these Terms of Service. Please verify whether you have any transferable car rental insurance that you can prove with related documentation. Wisecars car rentals - Bargain Travel Forum - Tripadvisor Please note that waiting for a partner's comment or documentation might extend this timeline in rare cases. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent. You can present the voucher either in a printed version or a digital form (such as from your smartphone). If you choose this option, you pay for the fuel at the pick-up time and return the car as empty as possible. Even worse, they've created hundreds of fake 'good' reviews to fool people. They were cheap but the quality of the car was the worst I have ever seen on a used car. Re: Wisecars car rentals. When you rent a car, you will usually need excess coverage. All this experience and expertise is aimed to ensure you get the best experience. For a confirmed booking, if the local provider is unable to perform its obligations in providing the vehicle due to insolvency, we will do our best to redirect your booking to another Car Rental Company. Andra, the Wisecars agent in Lihue, saved the day for me after I screwed up an earlier reservation. After paying and going to pick up the rental I was told that I had to pay an additional $600, which was never mentioned. Dear Francisco,Thank you for your 5-star rating!We're more than happy to hear you're satisfied with our service, don't hesitate to contact us again if you need further assistance!Have a nice day.Kind regards,Rachel from Wisecars. If you have any questions, please feel free to contact us. We continually control the activity on and usage of our website and any abnormal activity on our site deemed as suspicious will result in access being denied. Please note, the Car Rental Company is not obligated to wait for your arrival, and if you fail to arrive at the pick-up station at the time indicated in the voucher, it may constitute a No-Show on your part. Please keep in mind that different Car Rental Companies have different requirements for accepted methods of deposit authorization and payment. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. Always check that the fuel level in the rental cars tank is the same as on the Car Rental Agreement before you leave the rental station. It goes against our guidelines to offer incentives for reviews. I made an error making a reservation and Aidana was extremely helpful taking care of my mistake and finishing the reservation for me.Very pleasant over the phone as well. Keep copies of all relevant documentation you are asked to complete. When you rent a car, you will usually need deductiblecoverage. If the customer wishes to drop off the car earlier than stated in the voucher or the rental details, Wisecars will not refund any amount for the unused days. They will do this by keeping some or all of your deposit, and, if necessary, by charging your credit card. There are too much additional insurances taxes etc. If additional information is required, the process may be extended for another 28 calendar days. All bookings include free cancellation up to 48 hours before the pick-up time. Amendments and changes Amendments can only be made up to 48 hours before the pick-up time. On collection, your rental car will have a certain amount of fuel, which will be marked on your Car Rental Agreement; return it with the same amount of fuel as you collected it with. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com We also ensure all reviews are published without moderation. Excess Protection covers up to USD 1000 of your excess. If you are involved in an accident, the local police and the Car Rental Company must be contacted. In Istanbul at 9am, when I was supposed to pick up my car in 2 hours, I was able to call customer service and spoke to Margaux, who immediately spoke to Sixt on my behalf, then called me back to make sure I didn't get marked as a no-show. Never ever use Wisecars. Wisecars English (US) arrow_drop_down Deutsch English (CA) English (GB) English (US) Espaol (ES) Espaol (MX) Franais Italiano Nederlands Polski Portugus (BR) Portugus (PT) p Make a booking add_circle_outline USD arrow_drop_down USD GBP EUR CAD CHF ZAR NZD AUD RUB BRL

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