This meant that shortfalls were identified so that improvements could be made. There was no clear accountability of which team was responsible for the patient once they had been referred to a medical speciality. The electronic tracking system did now allow for patients to be assigned correctly within the department but staff did not monitor this effectively. It is great to hear that you received excellent care and treatment during your stay and with our Outpatients department. The diagnostics service was not up to date with the most recent ionising radiation regulations. Patient Experience Team. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a Patients presenting to the emergency department did not always receive a robust assessment of their clinical presentation and condition during the triage process. We are continuing to monitor progress against these. I wouldnt hesitate to re commended Russells Hall to give birth in. Guest hospital is a satellite hospital which offers additional outpatient facilities. Any other browser may experience partial or no support. Thank you again you are true angels, Report review titled Reassured and put at ease as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. The announced inspection took place between 26 and 27 March 2014, and unannounced inspection visits took place in the two weeks following this visit. The firm said it had complied with the order and the safety of staff and patients was its top priority. Weve put some small files called cookies on your device to make our site work. Ratings and reviews - Russells Hall Hospital - NHS So many thanks to All the staff on A2, best wishes take care and stay safe. We have shared your kind comments with the team who will be pleased to learn of them. The senior led team will review you on a daily basis, including weekends and bank holidays. Published We are continuing to monitor progress against these. Whilst in AEC, you can expect to have nurse triage, doctor clerking and consultant review along with necessary investigations. AEC unit | Care Opinion All of the staff on the ward were brilliant with him, Honest and open with me and his mom and were professional and courteous until the moment he was discharged. The Dudley Group was the first trust in the area to be awarded Foundation Trust status in 2008. Work on hospital's new two-storey building ongoing Again thank you and i would recommend this hospital to all my family and friends. WebRussells hall hospital: 39 Employee Reviews Review this company Job Title All Location United Kingdom39 reviews Ratings by category 3.6 Work-life balance 3.3 Pay & benefits 3.6 Job security & advancement 3.4 Management 3.7 Culture Sort by Helpfulness Rating Date Language Found 39 reviews matching the search See all 42 reviews Thank you for taking the time to tell us about your experience at our hospital and rate our services Patient Experience Team. Learn more. There remain challenges in the flow of patients, but much of this relates to flow across the rest of the hospital. The hospital is south-west of the town centre on the A410 1 road, which connects to the Kingswinford area of the borough. Under this care model, patients presenting at hospital with relevant conditions can be rapidly assessed, diagnosed and treated without being admitted to a ward, and if clinically safe to do so, will go home the same day their care is provided. Our rating of services stayed the same. Following streaming or triage in emergency departments (EDs), Specialists (e.g. Some staff raised concerns regarding incidences of poor leadership style from some of the executive team. This condition related to the provision of specialist medical in reach and support into the emergency department. ADVERTISEMENT: Services or products are not endorsed by the Trust. WebMaps & Directions. There has been a delay in producing this report as we were waiting for additional information from the trust on infection control. Our inspection of the trust covered only this hospital and only Emergency Department, IMAA and Medical ward A2 based at Russells Hall hospital. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. Some people told us they would like more variety. After this inspection in June 2018 we took further enforcement action by varying the conditions upon their registration. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east Central Alabama. Dudley Russells Hall Hospital 5 years ago. I first went to my pharmacy to see if they could sell me butterfly tape to close the wound. WebThe programme gained charitable status (registered number 518586) and was renamed Action Heart in the late 1980's. The department is working hard to achieve targets laid out in reforming emergency care as follows: The department also sees approximately 6,000 patients per year in follow-up clinics. Only low was that when my transport came for me non of the staff were around for me to thank in person for an excellent job in getting me well It added they were well away from patient areas of the hospital and its own strict control measures were in place, applying to all contractors. would be relayed to the hospital and to just tell the staff when I got there I had been referred by them. I told the receptionist who then asked if I had taken a LF test and I said I had and it was negative. The Russell Legacy Project will be located on the hospital campus in Alexander City. They didnt look to see what information had been recorded but asked what my symptoms were. the need to embed a culture of learning from incidents, how the trust uses and reviews mortality data, the system for bed management and patient flows, embedding patient experience in the organisations learning and strategy. You may be admitted to AMU if your expected length of stay is 48-72 hours. 3136/3139) Vikki Thompson, AMU (ext. Tell us what was good and what could be improved, say thanks or call for change Staff cared for patients with compassion however, patient dignity was sometimes compromised. There are no community services for inpatients or children and young people. Also thank you to the lovely staff of russells hall A&E. We saw much support for the trust, both from the public and from the local health economy. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. The trust runs services at Russells Hall Hospital, Corbett Hospital and the Guest Hospital. Thank you again! We found that staff were unclear on what the triage categories meant for patients who were in the ambulance assessment areas. The hospital trust said concerns related to Mitie's offices. WebRussells Hall Hospital Replied on 16 May 2022 Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. However, fortunately it didnt have to come to that and thanks to the actions of ALL of those members of staff who work in those departments my son is still here with us today and is recovering well at home. If you need a longer stay for further treatment, you may be transferred to other appropriate wards after 48-72 hours. About: WebThe group is made up of three hospital sites, with one inpatient hospital (Russells Hall) located near the centre of Dudley and two outpatient hospitals (Corbett and Guest) located in Stourbridge and Dudley respectively. Our inspection of The Dudley Group NHS Foundation Trust included Russells Hall Hospital, Corbett Outpatient Centre and Dudley Guest Outpatient Centre. Located in the main lobby of Russell Medical. The service provided care and treatment based on national guidance and evidence of its effectiveness. Not all managers had the right skills and abilities to run services providing high-quality sustainable care. Staff assessed and monitored patients regularly to see if they were in pain. Please be assured that your kind comments have been shared with the team and senior management who will be pleased to hear of them. Broward Health Medical Center Russells Hall Hospital Jobs - 2023 | Indeed.com The Dudley Group NHS Foundation Trust operates acute hospital services from three hospital sites: In addition, the trust provides community services in a range of community facilities. The complaints were analysed to look at trends, for changes to be implemented. I'm feeling more optimistic about my treatment. Russells Hall Hospital 3 years ago. (01384) 456111, Provided and run by: Staff were really lovely. If you would like to discuss your concerns further, please contact our Patient Advice and Liaison Service (PALS) by freephone 0800 073 0510 or email dgft.pals@nhs.net who will be able to direct you. Thankfully she was allowed home, but she is safe in the knowledge that should she need emergency care again in the future, she will be in the best of hands.Fantastic hospital, thank you. Staff feel able to develop their own ideas and have confidence that the trust will support them. 18 April 2018. Since the last review, we have continued to monitor the trust and progress against their action plan. All rights reserved. We noted that the trusts action plan to address the concerns following the Keogh review had been put into place and signed off. 4 years ago, I attended this unit after a visit to my gp. The community services provide clinical care to patients who are acutely, chronically or terminally ill in their own homes or from GP practices or health centres. All the best and take care. Doctors appeared frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. Report review titled EPAC - Absolutely amazing as unsuitable, Thank you for taking the time to tell us about your experience at our hospital in the Early Pregnancy Assessment Clinic. 17 October 2018. It will also help create the Benjamin Russell Endowed Chair in Geriatrics, by the University of Alabama System Board of Trustees, pending an approval process to be held by the medical director of the advanced care facility. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding nhs.uk The money will go towards some large-scale developments centered on geriatric medicine and enhanced opportunities for senior citizens. Report review titled Great experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. We found the waiting time for triage assessment to routinely exceed one hour for patients who presented by other modes aside from ambulance presentations. AMU has in-house vascular ultrasound for conditions like suspected DVTs seven days a week, run by Vascular Sonographer Corinna Gomm and Mostafa Heydary. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Russell County Hospital Any outstanding/outpatient investigations can be reviewed in a Virtual Clinic (without the need for you to attend physically) and any further action, if needed, will be communicated to your GP as necessary. For Covid-19 Test Results or Patient Portal registration please call the number below. The service made sure staff were competent for their roles. or call us on 0845 113 0012, Response from A fantastic level of care was provided for my daughter while here. All the best and take care, The Russell Legacy Project allows us to grow services centered on the largest sector who are in need of healthcare services, those citizens 65 years and olde.. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. In AMU, you will also be reviewed by therapy services if necessary. Published The trust MUST ensure that deaths in the service are reviewed robustly and where appropriate lessons from these are learned and shared. 28 March 2013. We attended the emergency department (ED), the Immediate Medical Assessment Area (IMAA) and the A2 ward (a short stay ward). People told us that they knew how to make a complaint if they needed to; however people we spoke to told us that they did not have any complaints. Who has Care Opinion told about this story? We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. One person we spoke with said, 'I have no complaints about this hospital. Russell Medical has been accredited by The Joint Commission since 1959. The numbers of reporting radiographers available could not meet the reporting demands of the service. Inspection Report published 6 December 2011 for Russells Hall Hospital - PDF - (opens in new window), Published AMU has junior doctors in various stages of their training, including FY1, FY2, Core Medical Training (CMT), Acute Care Common Stem (ACCS) trainees and Trust doctors. For SDEC programme related queries to the national team please email nhsi.sdec@nhs.net. The 55-bed hospital was built [], Since 1923, Russell Medical has provided valuable services and resources to advance the health status of the communities we serve. People told us that they were happy with the care that they had received at the hospital. Our rating of effective was good overall. [Very happy with 'Staff skills'] we have taken enforcement action. We were not assured that all patients allocated to wait on the corridor were safe. During 19/20 there were three CQUINs for SDEC. Ratings and reviews Caring for your child and their burn injury, Shoulder injury soft tissue and fracture, 98% of patients to be seen, treated and discharged within four hours, Ambulance turnaround times have been improved dramatically, Ground floor, west wing, Russells Hall Hospital. Patient Experience Team. "We have strict infection prevention and control measures in place to keep our patients and staff safe and these apply equally to Mitie and all contractors moving around the hospital," a spokesperson said. We found that systems were in place to monitor the service quality by the executive team, and at ward and department level respectively. We spoke with 44 people who were using the service or their relatives. There was still a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. Browser Support Staff provided emotional support to patients to minimise their distress. The trust does not always follow its own policy in relation to DNACPR (do not attempt resuscitation) notices. WebThe Thrombectomy-Capable Stroke Center at Holy Cross is known as one of the best centers in South Florida for stroke care. At conservative gathering, Trump is still the favourite. The kindness and support of the people working in the maternity ward were so appreciated at such a scary time. 6 September 2018. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
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