Below are some of the most common questions and issues that customers ask as they install a modem. These lights will flash red and green while the modem is syncing. We're here to help! Learn more. It should turn. Next image. Try again, and make sure you are selecting the correct network name (SSID) printed on your modem label. Make sure this fits by entering your model number. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Continue to the Internet connection Setup. Option 2:Open a browser on your computer and go to http://connect.brightspeed.com(not"https"). Try plugging the DSL cord into a different jack. I'd keep the modem it if it worked for accessing the internet, just for a backup, but the only thing it seems to be useful for right now, is using it as tester to see if the DSL service is working or not. Thesingle status lightring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. Dynamic QoS: Prioritizes data through the router for smoother streaming. Works great. If you get a sync lite on the C400LG or the PC, that will tell you a speed and that the port/cable is working. If you still get a red light, you will need tochat with an agentto get further troubleshooting help. C4000LG CenturyLink. Press J to jump to the feed. Many ISPs like CenturyLink will either sell or rent you a modem/router combo box. After it detects the connection, the LED Ring will show green on your C4000BG when the Internet is ready for you to use. Quality Score 9.8. Along with its easy-to-use features, the Actiontec GT784WN is also the most budget-friendly device on our list, with a price tag around $90. CenturyLink C4000LG Greenwave DSL Modem Router Complete Kit Brand New. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. Click Apply to finish the configuration. It should turnsolidBLUEonceit has connected. As part of the upgrade, I was sold a new modem which is supposed to be the C4000LG. Page 6 4. Have you ordered new internet service or a new, First, your modem will arrive in the mail on or before the date your service is scheduled to start. Here are some things to try: If the problem continues, contacttechnical supportfor help. Personalize the Wi-Fi2. Make sure the outlet is live. I was told by technicians (multiple) that the USB is for NAS, USB or other cool thin. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. That's okay. Page 8 3. If you have a landline phone and internet with Brightspeed, filters should have been included at the time of your order and will arrive in a separate package. and our The CenturyLink network hasn't yet been connected at your address. Donotinstall a filter between the modem and the wall jack. Refer to Step 3 in Topology 2 to configure the router. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. People who viewed this item also viewed. Note: Speeds reflect the maximum download speed the technology can deliver Quantum Fiber service. Plug other end of Ethernet cable into the your home phone line. Donotinstall a filter between the modem and the wall jack. If needed, you can download the same instructions below. This page is for CenturyLink modems that look like this: For the following models: I have the C4000LG modem. Plugging in the power cord4. Themodem statusarea of the user interface allows you to view several options and check how your modem is running. Learn what the flickering lights on the front of your CenturyLink C4000 modem mean, and how to troubleshoot related problems with your connection. Option 2 is probably the simplest and is a good choice. Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). For an optimal experience, we recommendupdating your browser. A great choice for services that peak between 10 and 40Mbps is the Axon C4000BG. Please note that a phone jack is required to set up Brightspeed internet service in your home. Wrong modem? The C4000BG has the same specifications as theZyxel C4000BZ. After completing the setup steps in the app or through the QuickConnect site, check the color of thelight ringon the front of the modem to verify its connection status. @gsturtle36. All Rights Reserved. Concretely, you can control Security Options, DNS, proxy, LAN, Network Management, IP QoS , WAN, WLAN settings, DSL, ADSL, MAC, WPS block; amongst others. Find on Ebay Customer Reviews. Advanced settingsgive you even more control over your modem's configuration. The Zyxel C3000Z is one of CenturyLink's top recommended modems for its DSL internet service. Where it is placed can have a huge impact on your wireless performance. I told him yes and he told me it is complete trash and I'd . That's okay. CenturyLink Prism TV Technicolor C2100T 802.11AC Modem Router Gigabit DSL Fiber 2.4/5GHz (Renewed) 3.7 out of 5 stars. endstream endobj 424 0 obj <. 2) Use the CenturyLink modem as is (in router mode) and use Orbi in Access Point mode. Visit the. Modem setup Wireless (WiFi) setup Modem status Utilities Advanced setup. The red light indicates the modem isn't connecting to the Brightspeed network. Filters arenotneeded if you use theC4000XG. 2023 Brightspeed. If the connection fails repeatedly,reboot your modem, then try again. endstream endobj Overall Performance: 85%. For an optimal experience, we recommendupdating your browser. If needed, you can download the same instructions below. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. It also comes with vectoring, which provides for increased performance and range. To do this on a CenturyLink router: Connect a computer or other device to the internet through WiFi or an Ethernet cable connected to your modem. Try the tower modem setup page instead. If you have theC4000BGorLG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. Verified purchase: Yes. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. And I can't - Answered by a verified Network Technician . We walk through:1. WiFi Protected Setup (WPS)is an easy way to connect devices to your WiFi network. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. Ok the story starts with me having ADSL with CL I had 15mbs down and 1mbs up for 45 a month because I had my own modem. . Once the light is green, you're connected to the internet and you can get online! 4. For the following models: The particular jack you are using isn't hooked up or is faulty. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Modem Features: 80%. This C3000Z was a simple swap of devices; log into the new modem via lan connection and IP address. Wait until after 7 p.m. on the service start date to attempt setup. First, your modem will arrive in the mail on or before the date your service is scheduled to start. 5. The red light indicates the modem isn't connecting to the CenturyLink network. C4000 modem setup This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. This means the network is not being detected by your modem. Now it's time to get your modem hooked up. TheC4000XGdoes not have a DSL port or light. Below are the status light behaviors you'll see when the modem is connecting (also called pairing or syncing) with a wireless device through WPS: BLINKINGGREEN- Searching for a device and attempting to connect. Editorial Score. Find addit. See the detailed instructions and diagrams below. Verified purchase: Yes | Sold by: bluehousesupply . Do not remove or lose your modem sticker, which includes your default admin username and password. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Firmwareis the software programmed into your modem that makes it run. We no longer support this browser. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. Choose your type of modem below to read the instructions before completing installation. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. I thought it was most likely my old modem, but without internet service I had no way of accessing the internet to order another modem. The C4000LG has the same specifications as theZyxel C4000LZ. Make sure the outlet is live. I'm making this post in hopes of it maybe getting seen by someone at century link that can further investigate the firmware issues and address them. Free shipping for many products! Networking Optimized Dual-Core Processor Powerful processor boosts wireless, wired and WAN-to-LAN performance. 2023 Brightspeed. This video provides a few simple tips that could help y. Dynamic QoS: Prioritizes data through the router for smoother streaming. 8.8. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. . C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. Once the light is green, you're connected to the internet and you can get online! This gateway is tested and certified to run up to 940 Mbps on the Quantum Fiber network. . While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. Service blocking. Go to Set Up a Wireless Network if you wish to configure your wireless settings. 1) Place the CenturyLink modem in transparent bridge mode and use Orbi in Router mode. See more CenturyLink Greenwave C4000LG DSL Modem - Whit. Axon C4000BG modem/router for 10, 20, or 40Mbps. If you have questions we haven't answered, or if you need any additional support with setting up your modem. View Product. This may happen for one of these reasons: The CenturyLink network hasn't yet been activated at your address. Learn more about, Need more help? C4000LG CenturyLink Modem by GreenWave (Renewed) Popularity Score 9.3. Create an account to follow your favorite communities and start taking part in conversations. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. Review our FAQs to learn more. It can handle . Jun 10, 2022. You will only meet with utter futility. Our troubleshooting team is standing by. About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer I was wondering if there is a different method to the madness of bridging the C4000LG modems for doing the same thing? bZZ) Please note that a phone jack is required to set up CenturyLink internet service in your home. View the Axon / GreenwaveC4000 user guide(for models BG, LG and XG), View the Zyxel C4000user guide(for models BZ and LZ). This can depend on the age of your home. The C4000LG has the same specifications as theZyxel C4000LZ. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. You may receive a notification earlier in the day to let you know that your service has been activated, and then you can start your installation. Regardless of the specific model, the status LED ring on the front of the modem will function in the same way.This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) Residential | Small Business| Enterprise| 2023 CenturyLink. |Privacy preference center For all following models: . This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. Up to 75% less lag time (latency) for gaming and video applications. Highlight Features & Reviews! After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. If you don't have a jack, chat with us to have one installed. If you don't have a jack, chat with us to have one installed. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. How to set up centurylink modem c4000lg mg yz. This means a connection failure has occurred. You can continue to the next stepto compete setup. Download the CenturyLink app to manage your account and network. Single status light ring. Guide to the single status light on theC4000 modem, The status light ring may change colors repeatedly as it goes through the initial, While the C4000 initially boots up, it will. Product Description. Press question mark to learn the rest of the keyboard shortcuts. 9.3. Occasional updates are necessary to add new features and keep the modem's performance at its best. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. Century link C4000LG Bad Firmware issues. This can often resolve a connection issue. The C4000 series modem/WiFi router comes in two models, each with different specifications.The one you use will depend on the type of internet service you have. Works with these Brightspeed internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver onBrightspeed services. In addition to the main LED display, the C4000LG model has a DSL status light, found beneath the ports on the back side, as seen in the photo. Option 1:In theMy CenturyLink mobile app,go into theInstall My New Modemsection. Note:The light ring will reset and return to solidGREENafter2 minutes if it fails to pair with a device. Not the right kind of modem? Set up WPS on your modem. This router comes in multiple versions, each with different specifications. Your line should be activatedno later than 7 p.m. on your start date. D IFV`/2l&# Ii! The remaining setup will depend on your installation method (using the app or the QuickConnect site) and how quickly you go through the steps. Single LED status light. Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000LZ. Residential |Small Business |Enterprise Next image. There are some things you need to know before completing the installation process. Navigating the app to manage your account, test your speed or get additional supportFor more information, please visit: https://www.centurylink.com/home/help/internet/modems-and-routers/setup-your-modem-and-activate-internet-service.htmlor https://www.centurylink.com/home/help/internet.htmlThank you for choosing CenturyLink and have a great day! The difference between 2.4 GHz and 5 GHz. This article describes how to configure your internet connection using any C4000 router or modem. If you have more than one phone jack in the house, connect the modem to a different one and try the setup process again. Select the AP Mode radio button. The remaining setup will depend on your installation method (using the My CenturyLink app or the QuickConnect site) and how quickly you go through the steps. Look for an email with your order confirmation details and anorder statustracking link. It's possible that there was a power outage or some other loss of power of the modem/router and it reset. 5 out of 5 stars. For more information, please see our Next, you'll need to find a good spot for your modem. The Brightspeed network hasn't yet been connected at your address. Try another phone jack if one is available. found on earlier modems. Try thetower modem setuppageinstead. Download the CenturyLink app to manage your account and network. DSL and power ports on the back of the C4000BG and LG/LZ models. If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem.